Terms and Conditon
BitGold International legal identity
Agrobint Limite is a registered company under the Corporate Affairs Commission registered in Nigeria. In these Terms and Conditions references to BokuFoods.ng mean Agrobint Limited and its subsidiaries wherever the context requires a legal entity, unless a specific subsidiary is named or referenced.
Deemed acceptance and prevailing versions
You become a new Customer or Member of Agrobint Limited or BokuFoods by registering for an account online at the company website https://www.bokufoods.ng OR https://www.agrobint.com In becoming a Customer or member you are deemed to accept that Agrobint Limited Terms and Conditions define the entire business relationship between Agrobint and you.
These are Agrobint Limited (BokuFoods) Terms of Business as of 1st April 2021.
Agrobint may from time to time modify its Terms and Conditions without prior notice without prior notice to its sponsors, members or customer.
The purpose of our business relationship
You have chosen to become a Agrobint Sponsor, Member, Customer in order to benefit from BokuFoods membershiop program and other products as available on the BokuFoods or Agrobint website or online store or services provided by Agrobint.
In order to benefit from BokuFoods membership program, users and members must meet the requirement of inviting or registering other members with minimum of 3 members to qualify for membership bonus.
Data about you
Privacy policy
To provide the service Agrobint needs to retain on its computers information about you and any other parties associated with your BokuFoods account (including but not exclusive to: beneficial owners or agents operating your account on your behalf) and you permit Agrobint to do so.
If any personal data or sensitive information relating to you or any other associated parties is provided to us, you confirm that you and each such person is aware of and consents to the collection and use of their data for the purposes of maintaining and operating your account. Agrobint undertakes not to disclose data about you or any other parties associated with your Agrobint account to third parties except (i) in order to set-up or administer your account (ii) to allow payments to be made in or out of your account (iii) to provide general Agrobint communications (iv) to allow us to comply with any regulatory or legal obligations required of us.
Agrobint does not use your personal data to make decisions that could impact the price of products you are able to buy, store and sell.
Agrobint will retain information about you for at least five but no more than ten years following the closure of your account, after which time your personal data will be deleted from Agrobint computers.
Use of cookies
Agrobint uses cookies. By using our websites and applications, you consent to the use of cookies
Identifying yourself
You undertake to identify yourself and all other relevant parties no later than 2 weeks after first funding your account, and according to the identity verification procedures required by BitGold International. You authorize BitGold International to make such enquiries as it may feel necessary to satisfy itself about the validity of your identity.
You will provide BitGold International with such information as BitGold International requires or requests in relation to this agreement, including all information required to comply with all applicable laws and regulations, including all applicable anti-money laundering regulations. In particular, you undertake to provide accepted photographic proof of identity and proof of address.
You understand and accept that where an ownership interest is shared or where other parties are involved in the operation or administration of the account, you may be required to provide additional photographic identities of all joint owners and any other relevant parties involved in the operation or administration of the account. Business and trust account owners must also provide any requested institutional documentation - for example copies of trust deeds or incorporation documents, as well as photographic identification of beneficial owners and those operating or controlling the account.
Where you are operating the BitGold International account on behalf of another party, who may be the beneficial owner, you confirm that you do so with their approval and with appropriate legal authorization and will provide evidence of such authorization upon BitGold International request.
During the period your account is open, you agree to provide additional or updated documents or information about you or other parties associated with the account which BitGold International may need to maintain accurate records in accordance with UK law.
You accept that your documents should be written in English, or any other language that BitGold International actively supports. Where this is not so you undertake to provide certified translations along with your documents, at your expense. No withdrawal of funds will be allowed without proof of identification by the account owner/s.
>Where these procedures cannot for any reason be met but where, for whatever reason, your original linked bank account cannot be used for the return of your money from BitGold International, then BitGold International is entitled to use an appropriate process and/or seek appropriate insurance cover against identity fraud, all at your expense. Under these circumstances BitGold International is also entitled to charge you on a time and materials basis according to the published tariff.If you fail to validate your account
You understand and accept that BitGold International will ordinarily refuse to pay monies requested for withdrawal from an un-validated account.
You understand and accept that a persistent failure by you to validate your account, after having received reminders, may incur the penalty charges described in the tariff and could lead to the suspension or closure of your account.
BitGold International acknowledges that no such penalty charge will be applied where it is clear you are making a genuine effort to validate your account, but are being prevented from doing so by circumstances beyond your reasonable control.
You understand and accept that were you to fail to validate your account in suspicious circumstances then BitGold International would be legally obliged to notify anti-money-laundering authorities, without notifying you.
You hereby indemnify and keep indemnified BitGold International against any and all losses and costs which arise out of your failure to identify yourself and validate your account promptly.
Contact details
BitGold International maintains contact details for you at an email address, an address and optionally at
- a mobile telephone
- a home telephone
You accept a duty to keep your name, address and other contact details held by BitGold International up to date and accurate. BitGold International is entitled to rely on the accuracy of the details supplied.
BitGold International accepts an obligation to notify changes to your contact details to your contact email address, and a further obligation to notify changes to your contact email address itself to both your old and new contact email addresses.
You accept that your failure to maintain your contact details correctly may negate some of the protections you seek in BitGold International. You hereby indemnify and keep indemnified BitGold International against losses which arise out of your failure to maintain your contact details correctly.
Security & privacy
Passwords
Your personal and financial data held at BitGold International are protected from unauthorized access by a password and other access data which you have a duty to keep secret.
You accept that in order to provide reliable customer access BitGold International must have a robust procedure for re-issuing forgotten passwords.
You accept that the re-issue of a password entitles BitGold International to suspend your right to immediate withdrawal for a period not exceeding six weeks.
Communication between us
Contact BitGold International through the following channels:
Email: support@mybitgold.com
Transmissions
You accept that during a logged-in session on BitGold International all data which pass between you and BitGold International, in either direction, are passed across the internet using the https protocol, which incorporates a level of security widely accepted as offering extremely reliable privacy and accuracy in data transmission.
You accept that BitGold International will send off-line information to you by email, including - but not limited to - acknowledgements of changes to your key account settings, login notifications, order confirmations, execution advices, contracts, monthly statements, price alerts, and changes to Terms and Conditions. You may not unsubscribe from emails relating to your account and its administration. BitGold International may also send you general information regarding updates to its products and services. You may unsubscribe from these general updates by following the instructions included in such emails. The BitGold International system records all outward email transmissions.
It is your responsibility to ensure that you have a reliable email service provider that allows messages from BitGold International and properly displays them to you in a timely fashion.
BitGold International is entitled to rely on your receipt and acceptance of the content of an email if within 3 calendar days of the transmission no response from you has been received by BitGold International.
In the event that you communicate an issue with content of a BitGold International email after this date any resolution will be considered in the context of the delay, which you accept may have a bearing on the value of any resolution proposed either by BitGold International management, or through complaints arbitration.
You understand and accept that email is not encrypted and that it operates with a similar degree of privacy as physical post, in that a network engineer, like a postman, has the ability to see email and attachments if he chooses to open your mail. You accept and understand that easily comprehended open format feedback to a known and used address is appropriate for reporting your completed business to you, off-line, and after the event.
SMS
BitGold International may use voice or SMS on mobile phones as a means of contacting you rapidly.
BitGold International is entitled to rely on your receipt and acceptance of the content of SMS communications if within five minutes of the transmission no rejection of the information has been received by BitGold International. BitGold International is entitled to rely in this regard on the accuracy of its own transmission records when backed up by the independent confirmation of its telecommunications provider's records.
BitGold International is responsible for initiating SMS messages correctly according to the settings on your account, and ensuring that they are received by its SMS technology provider. But BitGold International is not responsible for losses you may incur as a result of an SMS message not being delivered in circumstances beyond BitGold International direct control. This might occur if your mobile phone was switched off, or was operating in a zone or on a service technology which was not reachable via the SMS technology providers employed by BitGold International.
If your account diminishes in size below a level at which it is reasonable to communicate via SMS then BitGold International reserves the right to suspend SMS outputs.
BitGold International may send information to you by mail to your address on BitGold International records. BitGold International is entitled to rely on your receipt and acceptance of the content of posted communications if within 7 calendar days of the communication being sent no rejection of the information by you has been received by BitGold International.
If your account diminishes in size below a level at which it is reasonable to communicate via the mail then BitGold International reserves the right to suspend posted outputs.
Special measures for your extra protection
Account feedback
You are entitled to rely on BitGold International sending you emails in confirmation of any changes to the contact details, Burglar Alarm and the linked bank account settings on your BitGold International account.
A failure by BitGold International in these obligations, and resulting in loss to you, is the financial responsibility of BitGold International, subject to the provisions of these Terms and Conditions.
Acceptable ways of making deposits
You agree to fund your BitGold International account from your linked bank account.
Your money deposits are acceptable only through recognized banking channels which may change from time to time according to the details on BitGold International website.
Whether depositing through a physical paper transaction, or by electronic transfer, you understand that your bank will be expected to identify standard banking data on each incoming payment to BitGold International, including (i) your bank name (ii) your branch identifying code, (iii) your account name (iv) your bank account number and (v) your BitGold International user name (as the payment reference).
You accept that a failure by your bank to identify the source of your money may delay your BitGold International account being credited. Then BitGold International will place your money safely in suspense, pending your contact with us, at which time your advice of the correct remittance details will cause the money to be placed directly into your BitGold International account where it will be capable of being used to buy bullion immediately.
You accept that where you have provided us with necessary details independently of the actual bank transfer on which your money was received BitGold International is entitled to suspend your right to immediate withdrawal for a period not exceeding 60 days.
Your deposit and your linked bank account
You agree that you will not merge funds belonging to different parties within a single BitGold International account.
You agree that you will not deposit in any way which obscures the source of your funds. For example, you will not deposit cash, bankers' drafts or make anonymous/unreferenced credits at a counter. All your deposits must come from a clearly identifiable source.
You accept that where deposit by debit card is offered, you must only make a card deposit using a debit card associated with your linked bank account. If you use a card that is not associated with your linked bank account or that is not a card permitted by BitGold International (as stated on the deposit page) then BitGold International is entitled to apply a fee according to the published tariff and may return the funds to source.
Nevertheless BitGold International may exercise its discretion to allow the funds to be applied to your BitGold International account, provided it is our reasonable belief, supported by evidence you provide, that the deposit has come from you. BitGold International may also seek additional information concerning the deposit's source, which you agree to provide.
You accept that BitGold International retains the right to 'bounce back' funds to the originating bank account if deposits are made from a bank account other than your linked bank account or when insufficient information is provided regarding the source of those funds. Whenever this occurs, you accept that BitGold International is entitled to apply a fee according to the published Tariff. You also accept that the bank(s) involved in returning those funds may deduct a fee which will not be refunded by BitGold International.
If you have purchased bullion with funds which we determine have come from an account other than your linked bank account, BitGold International reserves the right to sell your bullion and return the funds to source.
You hereby indemnify and keep indemnified BitGold International against any and all losses which arise out of your failure to fund your BitGold International account directly and identifiably from your linked bank account.
Reversible international deposits
BitGold International recommends that wherever possible you deposit funds by wire.
Where you do not fund by wire (for example, where you deposit by check, by BillPay, or by e-check from the USA) you acknowledge that BitGold International may apply special security procedures before processing any subsequent withdrawal request.
Under some jurisdictions (e.g. in the USA) there is a right to repudiation by your bank of a fraudulent check debited to your bank account. Instead of accepting the loss itself your bank transmits the cost internationally, in this case to BitGold International, exercising a unilateral right to debit BitGold International British bank accounts with funds previously paid to us by check, and duly cleared. This right does not apply to funds remitted to us by wire, because you and your bank are deemed sufficiently protected from fraud when using wire transfers.
Accordingly, if you have deposited money in BitGold International by a method on which this repudiation right applies, and if you seek to withdraw within the period of possible repudiation (e.g. 60 days from the USA), then we will require formal notice from your bankers that your earlier deposit will not be repudiated. You will therefore be required to provide details to us of a named staff member at your bank who can provide this notice. Otherwise you accept that the repudiation delay will expire before you will be allowed to withdraw.
You accept that BitGold International is entitled to charge according to the published tariff for contacting your bank in these circumstances.
Unidentifiable deposits
Where we are unable to identify the BitGold International account to be credited, and it is not possible to return the funds to their source, client funds remaining in our suspense account for a period of 5 years or more may - at BitGold International discretion - be accumulated and irrevocably contributed in a single payment to a recognized children's charity, on Customers' joint behalf.
Withdrawing your money
Subject to your previous and correct verification of your identity, and to the irrevocable clearance of your deposited funds, you may make withdrawals of your available money balance to your linked bank account.
You undertake to re-check the details of your linked bank account presented to you as you make your withdrawal request during a logged-in session, and you undertake to confirm your withdrawal only if you are satisfied with the linked bank details presented to you. Provided that it is satisfied with the security of your withdrawal request BitGold International will remit funds to your linked bank account via SWIFT (international), CHAPS, BACS or other banking system generally considered appropriate to the payment.
BitGold International is entitled to subtract bank transfer costs from the sum to be remitted.
If your withdrawn funds are to be received outside the UK and your bank is not itself a SWIFT participant you accept that a correspondent bank - being a bank in your country which receives money via the international SWIFT transfer system, and which routes it to your bank - may deduct from the money sent a fee consistent with normal international banking practice.
You accept that BitGold International may need to perform additional security checks and there may be some delay prior to sending you your money. Any delay will depend both on the recent operation of your BitGold International account and on other circumstances of the withdrawal. Where your BitGold International account was promptly validated, and where your linked bank account has been long-standing and stable, you have the right to expect your money to leave BitGold International by the end of the business day following a request for payment received before midnight GMT.
Account suspension and closure
BitGold International reserves the right to suspend or close any account for reasons including, but not limited to:
- BitGold International reasonably believes your account poses significant risk to you, itself or to other users;
- BitGold International identifies information provided by you as false, or you or someone else are using the account illegally or fraudulently;
- you have acted abusively or violently towards members of BitGold International staff;
- you are in breach of these Terms and Conditions (or have failed to remedy a breach where we have asked you to do so).
You acknowledge that the suspension of your account will prevent further deposits or withdrawals and the ability to buy or sell bullion. You accept that applicable fees will continue to be charged. You accept that BitGold International is not under any obligation to disclose the details of its risk assessment to you.
If BitGold International suspends your account it will not result in the expropriation of your property. BitGold International will remove the suspended status from your account as soon as the reason for suspension is remedied.
If BitGold International closes your account we will sell any bullion in the account and, if the account has been validated and it is legal to do so, we will return the cash balance to your linked bank account by bank transfer.
Confidentiality, money laundering, and the linked bank account
BitGold International is designed to be a very secure home for legally acquired wealth. It is not a useful or secure resource for money launderers.
For reasons relating to both security and anti-money-laundering legislation BitGold International requires deposits to come from a single bank account, or, after prior approval by BitGold International when the account was first set up, from a second bank account listed under identical name(s) and address as the linked bank account.
For reasons relating both to security and anti-money-laundering legislation BitGold International enforces the exit of funds to the linked bank account.
There is no capability for transferring funds or bullion between accounts at BitGold International even where commonly owned.
BitGold International recognises your right to confidentiality where your identity has been validated. However, where for whatever reason BitGold International becomes suspicious of an attempt at money laundering, terrorist financing or other breach of law, you understand that BitGold International will actively assist the appropriate authorities in their efforts to detect and prosecute it. BitGold International also keeps comprehensive records of cash and bullion dealing activity in order to assist the authorities in this regard.
Risk warnings
The following lists indicate such risks as BitGold International considers material. It does not constitute a statement of all possible risks.
Risks which are not a BitGold International responsibility
Gold, silver and platinum price movements-
You are exposed to the risk of potential loss arising from a falling bullion price during the time in which you own bullion. This risk is not a BitGold International responsibility.
Money politics-
Governments and other agencies seeking currency stability, or for other reasons, might seek to constrain or tax the ownership of bullion to the disadvantage of its owners. BitGold International provides for multiple locations from which you may choose one or more. The actuality or fear of government action might affect the value of bullion stored in a given location. This risk is not a BitGold International responsibility.
Bank insolvency-
Your cash balances at BitGold International are deposited in segregated accounts at a highly rated bank, but your money's safety is dependent on bank integrity. All banks are subject to possible failure. Depending on a number of factors in the event of bank failure you might be entitled to receive compensation from appropriate authorities, but the terms of such compensation are complex and the timescale for receiving compensation might be long. This risk is not a BitGold International responsibility. [Note that when your money is used to buy bullion your exposure to bank insolvency ceases.]
Identity theft-
If your BitGold International account number and password are compromised, you are at risk of unauthorized access to your account. Such access will be alarmed within minutes by SMS messages if both your BitGold International Burglar Alarm is enabled and your account is of sufficient size. Any change of your account details would be acknowledged to you. Any withdrawal resulting from use of a compromised password would only be to your linked bank account. As a result the most serious risk arising from the theft of a password are (i) loss of privacy and (ii) the entering of mischief orders on BitGold International - which would execute at market prices and thereby potentially switch you between bullion and money - or vice versa - at prevailing values but not according to your wishes. An attempt to bleed your account of value in favour of another account would be reversed whenever advised in reasonable time, and would of course lead to detection and prosecution of any criminal activity without gain. In these ways BitGold International seeks to minimise the risks to you associated with identity theft but these are not a BitGold International responsibility unless the breach of security can be shown to have occurred because of BitGold International error.
Liquidity risk-
The risks associated with a lack of immediate liquidity are not a BitGold International responsibility.
System availability-
BitGold International computerized machinery, which is accessed by you across the internet, might become inaccessible for periods of time. This could prevent you from executing a transaction which you would otherwise have made. This risk is not a BitGold International responsibility.
Force Majeure-
The risks described under Force Majeure are not BitGold International responsibilities.
Risks which are a BitGold International responsibility
BitGold International accepts it has duties of care with regard to aspects of risk to your property and undertakes to manage risks so as to contain them at minimal levels, consistent with best business practices.
Subject to the provisions for Exclusions and Limits of liability in these Terms and Conditions BitGold International accepts liability for failing in this duty.
Physical bullion theft-
Your bullion could conceivably be stolen from a vault by determined thieves. It is the Vault Operator which accepts a duty to retain sufficient security measures, and to maintain cover against such an eventuality either in terms of its own resources or its insurance policies. BitGold International accepts a duty to regularly monitor the Vault Operator to ensure the maintenance of a limit sufficient to cover at least the value of the bullion stored.
Subject to the provisions for Exclusions and Limits of liability in these Terms and Conditions BitGold International accepts liability for failing in this duty.
Theft of Customer money-
Money held in the segregated Client accounts could be illegally transmitted through the banking system by a determined thief, or thieves, operating within BitGold International.
Subject to the provisions for Exclusions and Limits of liability in these Terms and Conditions BitGold International accepts liability for failing in this regard.Force Majeure
BitGold International shall not be liable to you for any delay or failure by it to perform its obligations if such delay or failure arises from any unforeseeable causes beyond its reasonable control including, but not limited to, acts of God, floods, lightning, earthquakes, labour disputes, shortages, rationing, utility failures, war, terrorism, riot, embargoes, and actions of any government agency or subdivision thereof.
Language
You are entitled to consider that reasonable care has been taken by BitGold International in the translation into different languages of BitGold International procedural and operational material, and that these translations fairly reflect the underlying meaning of an original document in the reference language of BitGold International, which is English. In the event of any differences between the English version of these Terms and Conditions and any non-English versions, the English version shall prevail.
You can contact Agrobint in any language in which the Agrobint site is published.
You can make informal complaints in any language in which the Agrobint site is published.
You can make formal complaints in any language in which the Agrobint site is published.
You will provide a translation into English to enable the adjudicating council to assess your complaint fairly in words submitted by you or your translator.
Dispute resolution shall take place in English and communicated to you in English, and also in the language of your complaint.
Law
The law governing the provision of the Agrobint service to the Customer is the law of England and any disputes arising in respect hereof shall be governed exclusively by the Nigerian courts.
You agree to comply with all relevant laws of any territory in which you make use of the Agrobint service.